Dispatch is online · 24 hours a day, 7 days a week

Dispatch is online 24/7 in Chandler, Arizona.

24/7 medical courier for organs, specimens and medical equipment.

One call to dispatch and we confirm pickup details and assign a trained driver. Chain-of-custody transport with live GPS across Arizona, California, Nevada, Utah, New Mexico and Colorado.

Plan your run

Dispatch online

Plan your run: choose cargo, pickup and drop-off

What are you moving?
Straight-line distance255 mi
RouteArizona → Nevada

Priority dispatch for transplant windows, with temperature-controlled handling.

Distance is a straight line between cities, not road miles. Dispatch confirms the quote and pickup window by phone.

Licensed and verifiable credentials

AHCCCS Registered Provider

Provider ID 219910

MC

1796510

Federal operating authority

HAZMAT Reg. No.

072126550011I

PHMSA hazmat registration

SCAC

RIDL

Carrier code

What we transport

Built for the shipments hospitals can’t afford to get wrong.

Every shipment is handled by trained personnel under strict chain-of-custody protocol, regardless of size, distance or urgency.

Inside the transplant window

Time-critical delivery of human organs and tissues, with temperature control and full HIPAA protection from pickup to handoff.

From collection point to delivery dock

Temperature-monitored transport of blood products and bio-specimens, maintaining integrity from collection point to delivery dock.

MRI, CT, ICU/CCU and dialysis units

MRI and CT scanners, ICU and CCU units and dialysis machines, secured with industrial-grade fastening in our High Roof Ford Transit Dually 350 HD.

24/7 dispatch & live tracking

Professional dispatch for urgent and scheduled shipments, day or night, with live GPS monitoring on every run.

Can’t talk right now? We’ll call you.

Leave your number and dispatch calls you back. For a STAT shipment, call (480) 470-0000.

phone = Enter a phone number we can reach (10 digits). sending = Sending…

How it works

From request to delivery, every handoff is accounted for.

The custody record opens when dispatch confirms your request and closes with a signature at delivery. If anything needs to be verified, the record already exists.

Step 1: Request & dispatch

Submit a request or call dispatch. We confirm pickup details and assign a trained driver immediately.

Logged Request confirmed, trained driver assigned.

Step 2: Secure pickup

Cargo is verified, logged and secured under chain-of-custody protocol before it leaves the facility.

Logged Cargo verified, logged and signed out.

Step 3: Live-tracked transit

Your shipment moves under continuous Motive, Bouncie and Wolfbox GPS monitoring, in real time.

Logged Continuous GPS monitoring.

Step 4: Verified delivery

Cargo is handed off with signature confirmation, closing the custody record from pickup to delivery.

Logged Signed handoff closes the record.

Time-critical? Step one is a phone call.

Call dispatch

(480) 470-0000

Watch

Somewhere, someone is waiting for this delivery.

A short look at the cargo Ridewell carries and the people waiting on the other end of every run. (0:33)

Need something moved now?

Call dispatch

(480) 470-0000

Service network

Six states. One dispatch desk, around the clock.

Ridewell Cargo operates across Arizona, California, Nevada, Utah, New Mexico and Colorado, with 24/7 expedited delivery for organ, specimen and equipment transport, backed by local route expertise. Routes shown are the main highway corridors from our Chandler base.

Ridewell Cargo service networkMap of the six states Ridewell Cargo serves (Arizona, California, Nevada, Utah, New Mexico and Colorado), with illustrative main routes from the Chandler, Arizona dispatch base to Los Angeles, Las Vegas, Salt Lake City, Denver and Albuquerque.CANVUTCONMAZLos AngelesLas VegasSalt Lake CityDenverAlbuquerqueChandler, AZDISPATCH BASE
  • AZArizonaBase
  • CACalifornia
  • NVNevada
  • UTUtah
  • NMNew Mexico
  • COColorado

Coverage

States covered with expedited medical logistics

6

Dispatch

Professional drivers and dispatch on standby

24/7

Cargo

Medical cargo insurance coverage

$ 250 K

Liability

General liability coverage

$ 1 M

Ways to work with us

Lock in a fixed monthly rate, or book a single run today.

Fixed-rate monthly contract

Lock in your long-term shipping budget with a predictable fixed-rate monthly contract.

On-demand transport

For urgent and one-off shipments. Call dispatch or send a request, and we respond with a quote and pickup window.

Compliance & standards

Meeting every requirement hospitals demand.

TSA air cargo certified

Authorized for time-sensitive air cargo handling under TSA security protocols.

HIPAA compliant

Strict privacy and data-handling protocols protect patient information throughout every transport.

OSHA & AHA bloodborne pathogens training

Every driver is trained in bloodborne pathogen handling per OSHA and American Heart Association standards.

24/7 live GPS tracking

Motive, Bouncie and Wolfbox tracking provide continuous chain-of-custody visibility on every shipment.

Operating authority

Active

Active federal motor carrier authority, with medical cargo and general liability coverage on every shipment.

MC

1796510

AHCCCS

219910

SCAC

RIDL

Cargo

$250K

Liability

$1M

Questions

What procurement teams ask first.

Can’t find your answer? Dispatch can help at any hour.

Call dispatch

(480) 470-0000

Do you handle urgent, after-hours shipments?

Yes. Dispatch and drivers are on standby 24/7 for urgent and scheduled transport. For a time-critical shipment, calling dispatch at (480) 470-0000 is always the fastest route.

Arizona, California, Nevada, Utah, New Mexico and Colorado, dispatched from our base in Chandler, Arizona.

Every shipment moves under continuous GPS monitoring through Motive, Bouncie and Wolfbox, with a documented chain of custody from the pickup signature to the delivery signature.

Every driver completes TSA security awareness training, HIPAA privacy protocols and OSHA/AHA bloodborne pathogen certification before carrying medical cargo, and re-certifies on a regular basis.

Ridewell Cargo carries $250K medical cargo coverage and $1M general liability coverage, under active federal motor carrier authority (USDOT 4486962, MC 1796510).

Yes. Fixed-rate monthly contracts give you a predictable long-term shipping budget. See Hospital Contracts, or send a contract inquiry and our team will follow up.

A Ridewell Cargo van on a desert highway at night, with the company logo, phone number and website lettered on its rear doors
A Ridewell Cargo van on a desert highway at night, with the company logo, phone number and website lettered on its rear doors

Ready to move what matters most?

Dispatch is standing by 24/7. Tell us what you need transported, and we’ll respond with a quote and pickup window right away.